Fraud Prevention & Management

Fraudsters have an ever-evolving collection of tricks to make the convenience of debit cards costly for you and infuriating for your members. CO-OP takes care of this challenge with a team of experienced analysts who save credit unions millions in fraud losses a month.

CO-OP's Card Member Security Team monitors trends and writes new rules daily to proactively attack fraud, increasing protection for cardholders and credit unions. While others may use similar tools, CO-OP adds sophisticated expertise in full-service fraud analysis and case management to keep you ahead of a threat that never stands still.

CO-OP's three-tier portfolio of solutions includes:

Card Member Security Fraud Services uses Falcon™ Fraud Manager, the industry-leading neural network fraud detection system, plus an advanced scoring system and specialized research to provide 24/7 protection.

Risk Management Systems provide an array of technologies to take advantage of every opportunity to prevent fraud.

Dispute Processing and Fraud Recovery leverages the knowledge and resources of CO- OP to handle disputes and chargebacks for signature debit transactions, ensuring adherence to stringent network regulations and relieving your staff of these complex, time-consuming jobs.