DIGITAL DELIVERY

Be On-Demand.

Be the on-demand virtual access to their money that today's members are looking for in a primary financial institution. The most inventive suite of future-oriented products in the credit union movement, CO-OP Mobile/Virtual brings together member-centric tools to allow you to be there for your members with just a push, a tap, or a click, from anywhere in the world. In real time, with the flexibility to work with multiple core systems and input/output partners.

Increase member loyalty. Appeal to members seeking greater ability to manage their own finances. Cross-sell products to improve capture and retention rates along with profitability. And compete with other financial institutions by offering the mobile and online experiences your members deserve.

 

30% of all smartphone users are expected to use mobile remote deposit capture (mRDC) by 2016."
Aite Group study

Launching a Successful Mobile Deposit Strategy

With the popularity of mobile banking and mobile remote deposit capture expected to double to 108 million users in the next five years, credit unions must balance consumer demands for convenience with concern over possible fraud.

Is It Time for Real-Time Payments?

This e-book is about real-time payments-as a valued feature, a competitive differentiator and a real, (almost) ready option for credit unions, thanks to a new real-time payments network created by CO-OP Financial Services in partnership with FIS and its PayNet technology.

Who prefers instant payments? The answer is 75% of business payees, and 69% of consumers."
The Fed

Why the Smartest Credit Union Wallet Strategy May Not Center On a Wallet

Mobile Payments are the future of payments, yet there are still so many unanswered questions. What can you do today and what should you be planning for?

With an annual U.S. retail POS market of almost $4 trillion up for grabs, the stakes are extremely high. But slow adoption, lack of merchant enthusiasm, fragmented offerings, and blocking by competitors has resulted in stalled growth for mobile wallets."
-- Javelin Strategy & Research

CO-OP Helps Credit Unions Do More With Mobile - Because Mobile Engagement Builds Loyalty

Consumers are increasingly moving their financial lives into the mobile sphere.  Read how strong the mobile trend has become and how CO-OP can help offer mobile tools - such as Mobile ATM and Shared Branching locator apps, Remote Deposit Capture, Sprig® by CO-OP, and Card Controls and Alerts - to keep your members engaged.

Winning the loyalty of your members should be your top priority. Increase engagement with mobile and Be More."

Provides Members One Convenient App For Virtual Access To All Their Accounts

Flexing the collaborative strength of the credit union spirit, Sprig brings together all of a member's accounts-savings, checking, loans, credit, from each credit union where they do business-into one convenient app. The app is free for download at the App Store and Google Play and there's no upfront cost to you. It's as convenient as a laptop or smartphone and accessible anytime, day or night. Members can access their accounts, make remote deposits, transfer between accounts, make person-to-person payments (in and out of participating networks)-from virtually anywhere.

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ATM/Branch

Capabilities that include a customizable array of processing services, products and support, plus unprecedented ATM network scale, to accelerate your reach through connected member experiences and access.

Member Center

Call center services that offer an extended pool of flexible CU professionals who support the promise of "people helping people" after hours and when your staff are busy assisting others.

Card Payments

Grow revenue and control costs with one comprehensive ATM, Debit and Credit payments processing solution. An unmatched level of fraud prevention and distinctive portfolio management tools maximize savings and revenue.

Security Innovations

Provide constant peace of mind and innovative digital payment strategies that reduce costs, enhance member security and drive growth. CO-OP Security Innovations provides growth-oriented credit unions with constant peace of mind and innovative digital payment strategies because staying ahead of the curve is the winning formula that results in reduced costs, member security and growth.
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