Nothing is more reassuring than having fraud and risk-management
tools in place that you know will save you substantial amounts of
money and minimize inconvenience for your members. Backed by
personal assistance from CO-OP's fraud-prevention specialists, this
first level of protection in CO-OP's three-tiered debit fraud
protection system gives you the support you need to detect illegal
activity quickly and deal with it effectively.
- Predictive/Proactive Fraud Trend
Analysis-CO-OP's expert fraud analysts use advanced
scoring technology and round-the-clock research to enhance the
capabilities of Falcon™ Fraud Manager, the industry-leading neural
network fraud detection system.
- Fraud Text & Email Notifications-Immediate
notice to members when suspicious activity is detected at any time
of day or night.
- 24/7 Case Management-Round-the-clock
monitoring allows rapid member contact to verify suspicious
activity and temporarily block cards if a member can't be
- CO-OP Concierge-Lets members submit their
travel plans and contact information to reduce the chance of having
their cards blocked while they are away from home.
- 24/7 Hotcarding-CO-OP's low-cost, toll-free
hotline allows members to report lost or stolen cards even during