Lending Services

After hours for your credit union often is prime shopping time for your car-buying members. If your lending services department isn't available when they're ready to close a deal at night or on the weekend, it can mean a lost lending opportunity for you. It also can mean a loan, not to mention dealer-advocated insurance, that may not be in your member's best interest.

With CO-OP Lending Services, you gain 24/7 presence for your members so you can be there when they really need you. In addition, staff with a deep understanding of CUNA Mutual's insurance products, plus specific training in cross sales, can open a whole new avenue for incremental income.

CO-OP Lending Services provides:

  • 24/7 phone service, with a dedicated toll-free number for members to call.
  • Direct integration with LOS, allowing phone and internet lending underwriting and decisioning support in line with your unique underwriting guidelines.
  • Cost-effective indirect loan capabilities after hours and on weekends using CO-OP ExpressLink Remote Underwriting Support and fully integrated support for Route One, Dealer Track and CUDL.
  • Shared branching access using NGN Connection.
  • Template-driven information used to provide credit union specific data.
  • Lending decision authority set by your credit union.
  • Detailed application sent via encrypted e-mail.

Related Content

  • CO-OP Member Center

    Email: cmcleads@co-opmc.org or call us at:
    (888) 869-5552 for more information.

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