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Co Op Member Center Taps Lenderlive Network For Extended Mortgage Services To Credit Unions

CO-OP Member Center Taps LenderLive Network® for Extended Mortgage Services to Credit Unions


to Credit Unions
7/24/2012
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CONTACT:   
Charlyne H. McWilliams/Megan Ard
Media Contacts for LenderLive
301.933.5567/678.781.7223

DENVER, July 24, 2012 – CO-OP Member Center, a subsidiary of CO-OP Financial Services, the industry’s leading provider of access and convenience products for credit unions, is partnering with end-to-end mortgage services provider LenderLive Network Inc. The partnership brings together CO-OP Member Center with LenderLive's fulfillment services, enabling credit unions to outsource any degree of their mortgage lending process in a compliant, member-centric manner. 

LenderLive’s relationship with CO-OP Member Center provides CO-OP members with comprehensive and component services, all private labeled and geared to enhance the credit union’s member relationships. Credit unions will have access to a conforming loan purchase program to provide members a multi-product environment. LenderLive also brings title services in all 50 states for both origination and default management, and enables members to benefit from high-touch subservicing capabilities catered to small- to mid-sized portfolios.

Mark Chatfield, chief operating officer, CO-OP Member Center, explained, “LenderLive has a long history of providing scalable mortgage services to some of the largest credit unions in the U.S. We are excited help grow our clients’ lending market share. Partnering with LenderLive brings technology, expertise and quality processes to a wider distribution of credit unions needing a comprehensive, yet cost effective, mortgage offering to grow and retain membership.“ 

CO-OP Member Center, based in Fort Worth, Texas, provides credit unions with a complete portfolio of 24/7 member, lending and inbound call services. The telephone and Internet call center supports approximately 300 credit unions, including nearly 40 clients with assets exceeding $1 billion. 

Credit unions have continued to gain market share as trusted mortgage providers, even though many have re-evaluated, in recent years, their willingness to stay in the business. Seehausen added, “Building the in-house capacity to support growing portfolios and complex regulatory mandates have put a strain on credit unions. By partnering with CO-OP Member Center, we believe we can help alleviate some of that strain and build sustainable, operational capacity while providing a competitive takeout for loan products that credit unions do not want on their balance sheet.”

For more information, call (800) 782-9042, ext. 6102 or send an email to sales@co-opfs.org.

About LenderLive Network

LenderLive is a domestic-based mortgage services provider. Through its five divisions – origination services, conduit services, document services, settlement services and loan servicing – LenderLive offers the people, technology and processes to support its clients’ origination, servicing and loan purchase operations. From large-scale, centralized operations centers, the company provides services to financial institutions of all sizes on a national basis. With tens of millions of transactions processed through its expansive service offering, LenderLive offers the vision, experience and innovation on which financial institutions can rely. For more information about the company and its services, Scott Hall, (855) 517-8205 or send an email to CO-OPSolutions@lenderlive.com.

About CO-OP Financial Services

Based in Rancho Cucamonga, Calif. and founded in 1981, CO-OP Financial Services is the industry leader in access and convenience products for credit unions. CO-OP connects credit union members to their accounts through network, payment processing, e-commerce, shared branching and call center services. With more than 3,500 credit union members, 30 million cardholders, 30,000 surcharge-free ATMs, 4,600 shared branching locations (plus 2,200 Vcom® kiosks) and more than two billion annual transactions, CO-OP Financial Services offers the tools, counsel and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org.